Product: Bosch Customer Care Clear all filters (9 of 9 reviews match)
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We purchased a vacuum cleaner from Bosch, which also stopped working . Our first call to Bosch customer service was over 6 months ago. We were emailed a manual on how to clean the sensors on the unit. Did not fix it. Called again. Told a service agent would be in touch.
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1.0
Dubbo, New South Wales
Product
Bosch Customer Care
I didn't like
  • Malfunction run around
#1188608
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OK I bought a Bosch tankless water heater GWH 2400 CTD EFS NG Serial # 7703311040. I spent considerable time and money on the product. Re did plumbing put in water filters, valves etc. Unit very temperamental, freezes in the winter have to reset all the time an...
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1.3
Product
Bosch Customer Care
I liked
  • Thought of having unlimited hot water
I didn't like
  • Cost of the unit and worked bad right from the start
#1131176
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Or I could schedule a service appointment, to which I asked when the next available time would be and she stated that well, her system was working at the moment, so she couldn't schedule any appointments. What? Seriously? Total waste of time, especially since I had to wait on hold for 40 minutes to even reach her the second time. What a joke. I'll never buy Bosch...
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1.5
Product
Bosch Customer Care
I didn't like
  • Gave me the runaround
  • Business integrity
  • Poor quality customer service and repairs service
#1079285
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I have been trying to get resolution for TWO WEEKS from Bosch regarding my Bosch tankless water heater. I have given up. Bosh has the ABSOLUTE WORST CUSTOMER SERVICE of any company in the world that I have ever dealt with. Bosch has extremely RUDE employees who say...
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1.0
Product
Bosch Customer Care
I didn't like
  • Unprofessional
  • Gave me the runaround
  • Unhelpful
#939427
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New and very expensive unit was purchased and the power cable assembly is too short to be used at all. Calling the company for support had rude support people that could care less about the issue and want to sell you a different power cord at a ridiculous price since...
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1.6
Product
Bosch Customer Care
I didn't like
  • Dont stand behind their product
  • Rude customer support
  • Refuse to fix safety issue
#585544
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Bosch gas ranges (in particular, HGS7282UC/04) have a serious safety issue and patent design defect. The door hinges connect directly to the door liner which is not designed to transmit the torque of the hinge and when cycled at high temperatures, the door liner...
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Product
Bosch Customer Care
#425119
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I have set up an account with Tassimo where the order is duplicated every 5 weeks which results in a shipment of coffee to my residence is suppose to occur. I have been on this system over a year and 75% of all orders are late, delayed by 2-3 weeks, lost or partially...
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Product
Bosch Customer Care
#390074
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I have owned a washer and dryer for less than 4 years and in the last week I've had to replace the washer and the dryer quit working. No reputable repair service would work on the washer (and talked bad about the product and service). Then, after talking to...
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Product
Bosch Customer Care
#235353
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We bought a high-end Bosch Refrigerator and it has within the first few months developed at least 4 major problems - broken ice maker, busted door handle, broken flimsy plastic shelving, and weird groaning noise comes out of the thing every few minutes. It sounds like...
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Anonymous
michael antunes

O OWN A BOSCH SIDE BY SIDE MODEL # B20CS81SNS/02 IT\'S 2 YEARS OLD . THE FRIG SIDE TEMP. DOSEN\'T GO BELOW 52 degrees had the store tech out three times .first he replaced th...

Anonymous
MM

I have a similar problem with our Bosch refrigerator. The door handles have broken every year for the past 5 years. We have had them fixed each year, and they keep breaking. W...

Product
Bosch Customer Care
#229390
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