Most helpful review

Bosch Dishwasher Odor

I've done everything I know of to eliminate the odor in our Bosch dishwasher - to no avail. Does anyone have any suggestions on how to eliminate odors in this thing? I have made sure the drain is looped higher than bottom of the sink. A trap is in the drain. ...
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118 comments
#2048954

I bought a Bosch 100 series a year ago. First time used...

and ever since... the door will not close good and it turns itself off, sometimes up to SIX times during wash cycle. A brand NEW dishwasher. I called appliance store and they said they do not take care of sales and I'd have to contact Bosch, which I did.

Bosch told me that isn't covered in the warranty and I'd have to call repairman and pay for it myself. I DON'T THINK SO!

I expect a new product to work. I expect a new one and I'm ready to report how bad they treat their customers and don't care for us.

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ID
#201182 Review #201182 is a subjective opinion of poster.
Location
Cumming, Georgia
Product
Bosch Dishwasher

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New Reviewer

Left side French door not closing properly with seal

This issue with the French door opening/closing is a real design flaw - I've already had to repair this door 2 years ago and now again this year. Of course, the "supply chain" has the part back-ordered 4-5 months. So, there's no real fix on a problem that originally started with poor design. Won't be purchasing this style of fridge again without seeing a fix

User's recommendation: Make sure any French door you purchase doesn't have the mechanism that needs to flip to properly seal the door closed.

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ID
#3795876 Review #3795876 is a subjective opinion of poster.
Location
Norwalk, Connecticut
Preferred solution
Let the company propose a solution

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New Reviewer

Horrible customer service in Egypt

We installed a bosch stove top recently in our home. They were supposed to come in to install it. They gave us an appointment and never showed up. We called them on 4 consecutive days, complaining that nobody has come in and we would like to speak to a supervisor. We were told there is no supervisor to speak to. We are now stuck with an appliance we are unable to use. We regret choosing Bosch due to the horrible customer service we have experienced. Please advise on how to proceed.

User's recommendation: Do not buy if you are in Egypt.

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ID
#3791574 Review #3791574 is a subjective opinion of poster.
Location
Kafr El Zayat, El Gharbia
Preferred solution
Deliver product or service ordered

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New Reviewer

Hvac system has never worked

I purchased a Bosh ac and heat 3 ton variable speed until because of the savings. Never works constantly goes out summer then winter and calling Bosh directly they had no answers and gave another number and had to leave a voicemail. The original installer was trying to...
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ID
#3698725 Review #3698725 is a subjective opinion of poster.
Location
Pensacola, Florida
Loss
$2000
Preferred solution
A system that works

Left side French door not closing properly with seal

still not working - called a local appliance repair service company and waiting to hear back when they might have someone free to fix this exact issue AGAIN. Only a 3 year old fridge and this will be the second fix. I don't even live in the house full time or use for more than myself - so very disappointing to be dealing with this issue mulitple times - just a design flaw for an expensive fridge

User's recommendation: look for a different french door fridge that doesn't have this mechanism that fails repeatedly.

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ID
#3696164 Review #3696164 is a subjective opinion of poster.
Location
Dublin, Leinster

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New Reviewer

Very poor response and trouble shooting ability

I purchased a Bosch (Series6 559 Ltr) Refrigerator on 8th Jan from Liberty Enterprises Udaipur Rajasthan. This is the first Bosch product we attempted. The experience was very poor right from day 1 as its freezer was fine, but the refrigerator portion was not cooling...
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ID
#3665702 Review #3665702 is a subjective opinion of poster.
Location
Desuri, Rajasthan
Product
Bosch Refrigerator
Pros
  • Variety
Cons
  • Skill of technician
  • Arrogance
  • Parts delay
Preferred solution
Deliver product or service ordered

Bosch Dishwasher Odor

We installed our 800 Series Bosch Dishwasher in July of 2020 within 6 months, we have the same 'sour' odor others are complaining about. It smells like baby spit-up or soured milk - it is disgusting to try to drink from a glass that smells like this. The dishes smell...
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ID
#3631021 Review #3631021 is a subjective opinion of poster.
Location
Hartland, Wisconsin
New Reviewer

Dishwasher

Work order issued/need a response! Very tired and unhappy with Bosch customer service!!! What else do I need to say?
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ID
#3601603 Review #3601603 is a subjective opinion of poster.
Location
Dunkirk, New York
Loss
$1000
Preferred solution
Delivered and installed with one side of the dishwasher dented — door does not close properly

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Worst customer care

Bosch - Worst customer care
Pulsator of my washing machine was damaged. Even after raising a complaint on the same on 18/04/2022 no response is received from the service centers. They just keep telling that the spare part is not available.

User's recommendation: Bosch will make your life miserable.

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ID
#3513881 Review #3513881 is a subjective opinion of poster.
Location
Ernakulam, Kerala
Preferred solution
Deliver product or service ordered

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New Reviewer

Don’t buy Bosch

I did a kitchen remodel and every appliance I bought was Bosch and everything is pure crap! Never ever will I buy Bosch again!!!

User's recommendation: Keep away from Bosch.

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ID
#3495627 Review #3495627 is a subjective opinion of poster.
Location
Northborough, Massachusetts
Loss
$9
Preferred solution
Let the company propose a solution

On my brand new router the micro adjustment doesn't work.

I addition to the above it appears that the micro screw is not in contact with the grove on the inside of the housing. And NO I have NOT heard anything from anyone in regards to this matter.

User's recommendation: double check your product as soon as you get it.

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ID
#3426513 Review #3426513 is a subjective opinion of poster.
Location
Nutley, New Jersey

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New Reviewer

12v. battery replacement

I have an old drill and one of the batteries needs replacement. The numbers I'm coming up with are: 0 601 95* ***, 651, PA6 GF35 3360K , 287. Please let me know which is the number for the 12v battery.
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ID
#3422684 Review #3422684 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
battery replacemenyt

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New Reviewer

Subpar product and customer service

Customer service is terrible. I called because there was a burning smelling coming from my dishwasher while it was running. We pulled the dishwasher out to find that a wire was burning. I called customer service to get someone out to fix the dishwasher. I was told that...
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ID
#3388816 Review #3388816 is a subjective opinion of poster.
Location
Dacula, Georgia
Pros
  • Dishwasher quietness
  • Look great
Cons
  • Awful equipment and even worse customer service
  • Malfunction run around
  • Poor service
Preferred solution
Deliver product or service ordered

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New Reviewer

Broken tool

I have a hammer drill that I need to get replaced asap and Im at lowes and they have stated that if I get an RA number they can replace it. Can you help ?
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ID
#3348545 Review #3348545 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$500
Preferred solution
Full refund

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New Reviewer

Warranty and constomer service.

New double oven within 2 years rust formed on outer door stainless. File a case requesting to repair or replace. They said from numerous emails expect response within 3-5 days. It's been over 3 months. They don't answer my phone calls or emails anymore. I will never purchase another Bosch appliance. The absolute WORST COMPANY.

User's recommendation: Stay away from Bosch.

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ID
#3340147 Review #3340147 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Preferred solution
Repaired or replaced

Need parts

I had called over a year ago with the part number and why my dishwasher was leaking. I had a representative that was very rude and only offered to schedule a service call that was a minimum $150 during a pandemic and many people not working. Purchasing the part was never offered, very disappointing. Now I called and did not have the part number, but knew what it was called. I got Malisa, who was so friendly and patient helping me find the part number. She emailed me a PDF that had every single part of the dishwasher. I found the part I needed. Then she emailed me a picture of the part just to make sure it was the right one and put in the order for me. Her device deserves 5 stars and she deserves a raise for how well she does her job.

User's recommendation: Much easier to get replacement parts that to have service fix it.

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ID
#3334389 Review #3334389 is a subjective opinion of poster.
Location
Brooklyn, New York

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